tjbd Privacy Policy — Your Data, Protected

Last updated: 1 January 2026

This Privacy Policy ("Policy") describes how tjbd ("we", "us", or "our") collects, uses, stores, and discloses personal data about you ("you", "your", or "the Member") when you access or use the tjbd website and all associated services available at tjbd.bet. This Policy forms part of our overall Terms and Conditions and should be read alongside them. By registering an account with tjbd or by continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

tjbd is committed to protecting your personal data and handling it responsibly. We collect only the data we genuinely need to operate the platform, verify your identity, process transactions, and comply with our legal obligations. We do not sell your personal data to third parties for marketing purposes, and we do not share it with any party except as described in this Policy.

Our Privacy Commitments at a Glance

1. Information We Collect

tjbd collects personal data from you in two primary ways: directly, through information you provide when registering your account or using our services; and automatically, through technical data generated by your use of the platform. The categories of personal data we collect include:

• Identity information: your full name, date of birth, and a copy of a valid government-issued identity document (such as a National Identity Card or passport) provided during KYC verification.
• Contact information: your mobile phone number (required for account registration and bKash/Nagad/Rocket payment verification) and, where provided, your email address.
• Financial information: your payment method details (bKash account number, Nagad number, Rocket number, or bank account details), deposit and withdrawal transaction history, and account balance records.
• Technical and usage data: your IP address, device type, operating system, browser type and version, session timestamps, pages visited, games played, wagering activity, and general geographic location derived from your IP address.
• Communication records: records of any communications between you and the tjbd support team, including support requests, complaint submissions, and any documentation you provide in connection with a KYC or dispute resolution process.

We do not collect sensitive personal data such as biometric data, health information, or political opinions unless specifically required by law. We do not collect data from individuals we know or reasonably suspect to be under the age of 21.

2. How We Use Your Information

tjbd uses the personal data we collect solely for the following purposes. We do not use your data for any purpose beyond what is described here without first obtaining your explicit consent:

• Account creation and management: to register your account, verify your identity during KYC, and maintain the security and integrity of your account on an ongoing basis.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and to maintain accurate financial records for your account.
• Legal and regulatory compliance: to comply with applicable anti-money laundering obligations, age verification requirements, fraud detection procedures, and any other legal requirements that apply to the operation of the tjbd platform.
• Platform improvement: to analyse aggregated, anonymised usage data to identify patterns and improve the performance, reliability, and user experience of the tjbd platform. This analysis does not involve identifying individual Members.
• Customer support: to respond to your support enquiries, complaints, and account-related requests, and to maintain a record of communications for quality assurance and dispute resolution purposes.
• Responsible gaming monitoring: to detect patterns of play that may indicate problem gambling behaviour and, where appropriate, to apply account-level protections such as deposit limits or cooling-off periods in accordance with our Responsible Gaming obligations.

3. Legal Basis for Processing

We process your personal data only where we have a valid legal basis to do so. The legal bases on which tjbd relies when processing your personal data are:

• Contractual necessity: processing is necessary to fulfil our contractual obligations to you as a registered Member of the tjbd platform, including account management, transaction processing, and service delivery.
• Legal obligation: processing is necessary for tjbd to comply with applicable legal requirements, including anti-money laundering regulations, age verification obligations, and fraud prevention requirements.
• Legitimate interests: processing is necessary for the purposes of our legitimate business interests, provided those interests are not overridden by your privacy rights — for example, platform security monitoring, fraud detection, and responsible gaming analytics.
• Consent: for any processing activity that is not covered by the above bases — for example, sending you personalised promotional communications — we will obtain your explicit, freely given, informed consent before processing your data for that purpose.

4. Sharing of Personal Data

tjbd does not sell, rent, or trade your personal data to or with any third party for commercial or marketing purposes. We may share your personal data only in the following limited circumstances, and only to the extent strictly necessary:

• Payment processors: we share transaction-related data with bKash, Nagad, Rocket, and other payment processing partners solely for the purpose of completing your deposit and withdrawal requests. These partners are contractually bound to handle your data securely and in accordance with applicable standards.
• KYC and identity verification partners: we may share identity documents and related data with regulated identity verification service providers for the purpose of fulfilling our legal age verification and anti-money laundering obligations.
• Law enforcement and regulatory authorities: we may be required by law to disclose personal data to Bangladeshi law enforcement agencies, courts, or other competent regulatory authorities in response to a lawful request, court order, or legal obligation. We will only disclose the minimum data necessary to comply with such a request.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of the tjbd business, your personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations being imposed on the recipient.

With the exception of the categories described above, tjbd will not share your personal data with any other party without first obtaining your explicit, informed consent. We do not share your data with advertisers, data brokers, social media platforms, or any entity whose primary purpose is commercial data monetisation.

5. Cookies and Tracking Technologies

tjbd uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by a website you visit. We use the following categories of cookies on the tjbd platform:

• Strictly necessary cookies: these are essential to the operation of the platform and cannot be disabled. They include session authentication cookies that keep you logged in during your visit, and security cookies that help protect against fraudulent access attempts.
• Functional cookies: these remember your preferences and settings (such as language preferences) to improve your experience when you return to the platform. They do not track your activity across other websites.
• Analytics cookies: we use anonymised analytics data to understand how Members interact with different parts of the platform. This data is aggregated and does not identify individual users. It helps us identify technical issues and improve navigation and content.

You may disable functional and analytics cookies through your device's browser settings at any time. Please note that disabling strictly necessary cookies will affect the core functionality of the platform and may prevent you from logging into your account. tjbd does not use third-party advertising cookies or behavioural targeting cookies.

6. Data Retention

tjbd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable law. In practice, this means that account data (including identity documents, transaction history, and communication records) is retained for a minimum of five years following account closure, in order to comply with applicable anti-money laundering and record-keeping obligations.

Technical usage logs and anonymised analytics data may be retained for shorter periods (typically 12-24 months) and are deleted on a rolling basis. Where you have given consent for a specific processing purpose that you subsequently withdraw, we will cease processing your data for that purpose as soon as reasonably practicable and will delete it unless retention is required for another lawful reason.

7. Your Data Rights

As a Member of tjbd, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at the email address shown in the footer of this page. We will respond to all valid requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data we hold about you, together with information about how we use it.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: you may request that we delete your personal data. We will comply with such a request unless retention is required by law or is necessary to fulfil a legitimate and ongoing legal obligation.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances — for example, while we investigate a complaint you have raised about the accuracy of data we hold.
• Right to withdraw consent: where our processing of your personal data is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that exercising some of these rights — in particular the right to erasure — may affect your ability to continue using the tjbd platform, as some personal data is essential to maintain your account and comply with our legal obligations. Our support team will explain the practical implications of any request before it is processed.

8. Security of Your Personal Data

tjbd implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit between your device and our servers, access controls that restrict internal access to personal data on a need-to-know basis, regular security assessments of our platform infrastructure, and secure storage of all sensitive account documents.

While we take every reasonable precaution to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay using the contact details registered to your account. You can help protect your own data by keeping your account credentials confidential and by notifying us immediately if you suspect any unauthorised access to your account.

9. Minors and Age Restrictions

The tjbd platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a person under your care has registered an account with tjbd, please contact our support team immediately at the email address shown in the footer of this page.

10. Changes to This Privacy Policy

tjbd reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify you by displaying a prominent notice on the platform or by sending a notification to the contact details registered to your account. The updated Policy will take effect from the date shown in the "Last updated" field at the top of this page. Your continued use of the tjbd platform after the effective date of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we handle your personal data.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which tjbd handles your personal data, please contact our support team at the email address displayed in the footer of this page. We handle all data-related enquiries directly — we do not use a third-party privacy management service. All enquiries are responded to in English within a reasonable timeframe during normal operating hours (Bangladesh Standard Time, UTC+6).